Returns & Exchanges
At Utopia Records, we want you to be completely satisfied with your sound experience. If your purchase isn't hitting the right note, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account portal or contact our support team with your order number to start the return process.
Pack with Care
Place the items in their original packaging, ensuring vinyl records and sensitive equipment are securely padded to prevent damage.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing